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We are delighted to announce the PSUK Conference North is returning to York for 2026.&nbsp;York - York Racecourse, Knavesmire Road, York, YO23 1EX&nbsp;Agenda08:45 - Arrival refreshments + Exhibition09:45 - Welcome Introduction - Simon Coles10:00 - PHOENIX UK &amp; European Overview - Nigel Swift10:20 - Hub &amp; Spoke - Adam James10:40 - Generic market update - Phil Murphy11:00 - Refreshment + Exhibition11:30 - Breakout workshops<ul><li>Understanding PA's and their financial implications - Caroline Pond</li><li>Profitability tips in practice - Prad Savania</li><li>Understanding NHS Prescription Services - Mark Gibbon</li></ul>12:45 - Lunch + Exhibition13:45 - Unlocking efficiencies with EPS/PMR and managing change - Edward Rigby14:05 - Understanding the Drug Tariff - Caroline Pond15:00 - Refreshment break15:15 - The 149 effect... Part 2 - Steve Head16:15 - Summary &amp; Close - Simon Coles16:30 - Depart&nbsp;&nbsp;Accommodation - need somewhere to stay the night before?We have reserved a block of rooms on site close by the venue for the night prior to the conference, meaning if you have some travel involved... you can come the night before and have a peaceful start to the morning! See the details below.Wednesday 21st October 2026 (conference takes place following day – Thursday 22nd October) – YorkHotel: Delta Hotel York, Tadcaster Road, York, YO24 1QQAbout: The hotel is just minutes away from the racecourse&nbsp;Rate: £85 +VAT (A supplement of £10 +VAT for a second guest.)Includes: based on solo occupancy and included breakfast.&nbsp;How to book: Contact the events team - <a href="mailto:events@psuk.co.uk">events@psuk.co.uk</a> to book a room. Invoices for the accommodation will be arranged by our events agency Circa and chargeable ahead of the stay. Cancellation charges will apply if cancelled less than one week ahead of the arrival date.&nbsp;&nbsp;The following list of industry partners have sponsored the conference with promotional exhibition stands and/or symposia. Sponsoring companies have had no input into the educational agenda or speaker selection for the day (unless otherwise stated)Sponsors:<ul><li>AgaMatrix</li><li>Chiesi</li><li>East Midlands Pharma</li><li>Enlivio Health</li><li>Gedeon Richter</li><li>Golden Tote</li><li>IGPM</li><li>IPS Pharma</li><li>Kent Pharma</li><li>MMS</li><li>Menarini Diagnostics</li><li>NuCare</li><li>Pern Consumer Products</li><li>Pharma Hub Solutions Ltd</li><li>Recordati Pharmaceuticals Ltd</li><li>Strides Pharma</li><li>The Information Clinic</li><li>Tillots Pharma UK</li><li>VISUfarma</li></ul>

PSUK Conference + Exhibition 2026 - North

Presented by: Caroline PondEvent overviewA practical study day for Dispensing GP PracticesThe Dispensary Services Quality Scheme (DSQS) is much more than an annual declaration or payment opportunity. Used well, it provides a practical framework for improving patient safety, strengthening governance and helping your dispensary run more efficiently throughout the year.This interactive study day has been designed specifically for dispensing practices and focuses on the practical application of DSQS in everyday practice. Rather than simply reviewing the requirements of the scheme, we will explore how to use DSQS to identify risk, improve systems, develop staff competence and create a culture of continuous quality improvement.Delivered by Caroline Pond, the day draws on many years' experience of working with dispensing practices and is packed with practical examples, discussion and take-home resources.During the day we will explore:<ul><li>The purpose and principles of DSQS</li><li>Building an effective governance framework</li><li>Developing staff competence and maintaining training records</li><li>Writing, reviewing and managing dispensary SOPs</li><li>Learning from dispensing errors and near misses</li><li>Identifying and managing dispensary risks</li><li>Making DRUMs more meaningful for patients and the practice</li><li>Planning and completing a practical clinical dispensing audit</li><li>Collecting and organising evidence throughout the year</li><li>Simple tools to make DSQS easier to manage</li><li>Developing an action plan for your own practice</li></ul>Who should attend?This course is suitable for:<ul><li>Dispensing Practice Managers</li><li>Dispensing Leads</li><li>Dispensers &nbsp;</li><li>GP Partners with responsibility for dispensing</li><li>Practice staff involved in DSQS, governance or quality improvement</li></ul>What will you take away?Delegates will leave with practical ideas and resources that can be implemented immediately, helping to embed DSQS into everyday practice rather than treating it as a once-a-year exercise.Whether you are new to DSQS or looking to refresh your approach, this study day will help you make the scheme work for your practice—and, most importantly, for your patients.&nbsp;Timings10:30 - Arrival refreshments11:00 - Training starts12:30 - Lunch and exhibition13:30 - Training continues15:00 - Close and depart&nbsp;SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>Chiesi</li><li>Gedeon Richter</li></ul>

Newbury - DSQS Uncoded - Using the Dispensary Services Quality Scheme to Build a Safer, Stronger Dispensary

Presented by: Caroline PondEvent overviewDispensing practice income depends on much more than simply dispensing a prescription correctly. Every day, decisions are made about which product to supply, whether a medicine has a concession price, whether an alternative product is available, whether a Personally Administered Item (PAI) can be claimed, and whether the chosen product will be reimbursed as expected.Understanding these rules can make a significant difference to practice income whilst ensuring compliance with NHS regulations.This practical study day has been designed specifically for dispensing GP practices. Using real-life dispensing scenarios, delegates will learn how prescription reimbursement works, how to navigate the Drug Tariff with confidence, and how to use the NHS Dictionary of Medicines and Devices (dm+d) to investigate products, identify reimbursable alternatives, understand Personally Administered Items (PAIs), interpret concession prices and make informed purchasing decisions.Rather than simply explaining the rules, the course demonstrates how to apply them in everyday dispensing practice through worked examples and practical exercises.By the end of the day delegates will have the confidence to investigate reimbursement queries, reduce avoidable financial losses and understand exactly how the products they choose affect NHS reimbursement.Who should attend?<ul><li>GP Partners&nbsp;</li><li>Practice Managers&nbsp;</li><li>Dispensary Managers&nbsp;</li><li>Lead Dispensers&nbsp;</li><li>Dispensers &nbsp;</li><li>Medicines Management Leads&nbsp;</li></ul>Learning OutcomesBy the end of this study day delegates will be able to:<ul><li>Explain how NHS prescription reimbursement is calculated.&nbsp;</li><li>Navigate the Drug Tariff confidently.&nbsp;</li><li>Understand the different Drug Tariff categories and their impact on reimbursement.&nbsp;</li><li>Use dm+d to investigate medicines and identify alternative products.&nbsp;</li><li>Interpret reimbursement rules for branded and generic medicines.</li><li>Understand the UK generic market.</li><li>Understand concession pricing.&nbsp;</li><li>Recognise Personally Administered Items (PAIs) and understand their reimbursement implications.&nbsp;</li><li>Identify common causes of financial loss.&nbsp;</li><li>Investigate reimbursement anomalies.&nbsp;</li><li>Apply learning immediately within their own dispensing practice.</li></ul>&nbsp;Timings12:00 - Arrival lunch &amp; refreshments with exhibition13:00 - Training starts14:30 - Refreshment Break16:00 - Event close&nbsp;SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>Gedeon Richter&nbsp;</li></ul>

Shrewsbury - Mastering NHS Prescription Reimbursement, the Drug Tariff and the dm+d

Presented by: Caroline PondEvent overviewA practical study day for Dispensing GP PracticesThe Dispensary Services Quality Scheme (DSQS) is much more than an annual declaration or payment opportunity. Used well, it provides a practical framework for improving patient safety, strengthening governance and helping your dispensary run more efficiently throughout the year.This interactive study day has been designed specifically for dispensing practices and focuses on the practical application of DSQS in everyday practice. Rather than simply reviewing the requirements of the scheme, we will explore how to use DSQS to identify risk, improve systems, develop staff competence and create a culture of continuous quality improvement.Delivered by Caroline Pond, the day draws on many years' experience of working with dispensing practices and is packed with practical examples, discussion and take-home resources.During the day we will explore:<ul><li>The purpose and principles of DSQS</li><li>Building an effective governance framework</li><li>Developing staff competence and maintaining training records</li><li>Writing, reviewing and managing dispensary SOPs</li><li>Learning from dispensing errors and near misses</li><li>Identifying and managing dispensary risks</li><li>Making DRUMs more meaningful for patients and the practice</li><li>Planning and completing a practical clinical dispensing audit</li><li>Collecting and organising evidence throughout the year</li><li>Simple tools to make DSQS easier to manage</li><li>Developing an action plan for your own practice</li></ul>Who should attend?This course is suitable for:<ul><li>Dispensing Practice Managers</li><li>Dispensing Leads</li><li>Dispensers &nbsp;</li><li>GP Partners with responsibility for dispensing</li><li>Practice staff involved in DSQS, governance or quality improvement</li></ul>What will you take away?Delegates will leave with practical ideas and resources that can be implemented immediately, helping to embed DSQS into everyday practice rather than treating it as a once-a-year exercise.Whether you are new to DSQS or looking to refresh your approach, this study day will help you make the scheme work for your practice—and, most importantly, for your patients.&nbsp;Timings10:30 - Arrival refreshments11:00 - Training starts12:30 - Lunch and exhibition13:30 - Training continues15:00 - Close and depart&nbsp;SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>Gedeon Richter</li></ul>

Mansfield - DSQS Uncoded - Using the Dispensary Services Quality Scheme to Build a Safer, Stronger Dispensary

We are pleased to confirm the following study day&nbsp;Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Embedding CQC regulation into everyday practice: from compliance to confidence (AM) / Practical Guidance on Controlled Drugs (PM)Speaker:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tracy Green (AM) &amp; Caroline Pond (PM)CPD:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; TBCTimings:09:00 – Arrival09:30 – CQC Start11:00 – Refreshment break11:30 – CQC resumes13:00 – CQC Conclude / Lunch served14:00 – CDs&nbsp;15:45 – Close and depart&nbsp;CQC Event Overview (09:30 - 13:00)Are you confident your practice is CQC-ready? In this session, we will focus on helping you understand the Care Quality Commission, its role, and what it means for your practice. We will explore what has and hasn’t changed under the Assessment Framework, and more importantly, how you can ensure you are prepared every day – not just at inspection time.But if we don’t know what the CQC are looking for, and we don’t understand the quality statements and evidence categories that underpin the framework, how can we say we are managing compliance confidently?In this session we will focus on understanding the Regulations and the Framework, identifying what it takes to achieve a Good rating, and learning the common themes that lead to Inadequate or Requires Improvement ratings, so you can take proactive steps to avoid them.You will also be given guidance on the inspection and assessment process, including how ratings are determined, and leave with a set of practical tips you can apply immediately.The session is aimed at the practice management, and any members of the team.CDs Event Overview (14:00 - 15:45)How we handle Controlled Drugs (CDs) in the dispensary should be consistent and meet all regulatory requirements and standards. Keeping staff in the practice up-to-date with their understanding is key to getting it right.This session will examine dispensary processes related to CDs and help attendees to reflect on their own practices and behaviours to look for improvement. It will explain the legal requirements and regulations and how we should be meeting these on a day-to-day basis. It will also give guidance on how to best handle those near misses and significant events through effective use of SOPs. Finally it will discuss how we can best prepare for CQC inspection in the dispensary.&nbsp;This session is best suited for anyone involved in the dispensing of medicines in a dispensing practice and GPs who want to know more about meeting requirements for dispensing CDs and meeting CQC inspection requirements.SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>TBC</li></ul>

Wakefield - Wed 18th November 2026 - Embedding CQC regulation into everyday practice: from compliance to confidence (AM) / Practical Guidance on Controlled Drugs (PM)

Presented by: Caroline PondEvent overviewA practical study day for Dispensing GP PracticesThe Dispensary Services Quality Scheme (DSQS) is much more than an annual declaration or payment opportunity. Used well, it provides a practical framework for improving patient safety, strengthening governance and helping your dispensary run more efficiently throughout the year.This interactive study day has been designed specifically for dispensing practices and focuses on the practical application of DSQS in everyday practice. Rather than simply reviewing the requirements of the scheme, we will explore how to use DSQS to identify risk, improve systems, develop staff competence and create a culture of continuous quality improvement.Delivered by Caroline Pond, the day draws on many years' experience of working with dispensing practices and is packed with practical examples, discussion and take-home resources.During the day we will explore:<ul><li>The purpose and principles of DSQS</li><li>Building an effective governance framework</li><li>Developing staff competence and maintaining training records</li><li>Writing, reviewing and managing dispensary SOPs</li><li>Learning from dispensing errors and near misses</li><li>Identifying and managing dispensary risks</li><li>Making DRUMs more meaningful for patients and the practice</li><li>Planning and completing a practical clinical dispensing audit</li><li>Collecting and organising evidence throughout the year</li><li>Simple tools to make DSQS easier to manage</li><li>Developing an action plan for your own practice</li></ul>Who should attend?This course is suitable for:<ul><li>Dispensing Practice Managers</li><li>Dispensing Leads</li><li>Dispensers &nbsp;</li><li>GP Partners with responsibility for dispensing</li><li>Practice staff involved in DSQS, governance or quality improvement</li></ul>What will you take away?Delegates will leave with practical ideas and resources that can be implemented immediately, helping to embed DSQS into everyday practice rather than treating it as a once-a-year exercise.Whether you are new to DSQS or looking to refresh your approach, this study day will help you make the scheme work for your practice—and, most importantly, for your patients.&nbsp;Timings10:30 - Arrival refreshments11:00 - Training starts12:30 - Lunch and exhibition13:30 - Training continues15:00 - Close and depart&nbsp;SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>Aspire Pharma</li><li>Chiesi</li><li>East Midlands Pharma</li><li>Gedeon Richter&nbsp;</li></ul>

Norwich - DSQS Uncoded - Using the Dispensary Services Quality Scheme to Build a Safer, Stronger Dispensary

We are pleased to confirm the following study day&nbsp;Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Embedding CQC regulation into everyday practice: from compliance to confidence (AM) / Practical Guidance on Controlled Drugs (PM)Speaker:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tracy Green (AM) &amp; Caroline Pond (PM)CPD:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; TBCTimings:09:00 – Arrival09:30 – CQC Start11:00 – Refreshment break11:30 – CQC resumes13:00 – CQC Conclude / Lunch served14:00 – CDs&nbsp;15:45 – Close and depart&nbsp;CQC Event Overview (09:30 - 13:00)Are you confident your practice is CQC-ready? In this session, we will focus on helping you understand the Care Quality Commission, its role, and what it means for your practice. We will explore what has and hasn’t changed under the Assessment Framework, and more importantly, how you can ensure you are prepared every day – not just at inspection time.But if we don’t know what the CQC are looking for, and we don’t understand the quality statements and evidence categories that underpin the framework, how can we say we are managing compliance confidently?In this session we will focus on understanding the Regulations and the Framework, identifying what it takes to achieve a Good rating, and learning the common themes that lead to Inadequate or Requires Improvement ratings, so you can take proactive steps to avoid them.You will also be given guidance on the inspection and assessment process, including how ratings are determined, and leave with a set of practical tips you can apply immediately.The session is aimed at the practice management, and any members of the team.CDs Event Overview (14:00 - 15:45)How we handle Controlled Drugs (CDs) in the dispensary should be consistent and meet all regulatory requirements and standards. Keeping staff in the practice up-to-date with their understanding is key to getting it right.This session will examine dispensary processes related to CDs and help attendees to reflect on their own practices and behaviours to look for improvement. It will explain the legal requirements and regulations and how we should be meeting these on a day-to-day basis. It will also give guidance on how to best handle those near misses and significant events through effective use of SOPs. Finally it will discuss how we can best prepare for CQC inspection in the dispensary.&nbsp;This session is best suited for anyone involved in the dispensing of medicines in a dispensing practice and GPs who want to know more about meeting requirements for dispensing CDs and meeting CQC inspection requirements.SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>Chiesi</li><li>Gedeon Richter&nbsp;</li></ul>

Stamford - Wed 25th Nov 2026 - Embedding CQC regulation into everyday practice: from compliance to confidence (AM) / Practical Guidance on Controlled Drugs (PM)

We are pleased to confirm the following study day&nbsp;Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Embedding CQC regulation into everyday practice: from compliance to confidence (AM) / Practical Guidance on Controlled Drugs (PM)Speaker:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tracy Green (AM) &amp; Caroline Pond (PM)CPD:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; TBCTimings:09:00 – Arrival09:30 – CQC Start11:00 – Refreshment break11:30 – CQC resumes13:00 – CQC Conclude / Lunch served14:00 – CDs&nbsp;15:45 – Close and depart&nbsp;CQC Event Overview (09:30 - 13:00)Are you confident your practice is CQC-ready? In this session, we will focus on helping you understand the Care Quality Commission, its role, and what it means for your practice. We will explore what has and hasn’t changed under the Assessment Framework, and more importantly, how you can ensure you are prepared every day – not just at inspection time.But if we don’t know what the CQC are looking for, and we don’t understand the quality statements and evidence categories that underpin the framework, how can we say we are managing compliance confidently?In this session we will focus on understanding the Regulations and the Framework, identifying what it takes to achieve a Good rating, and learning the common themes that lead to Inadequate or Requires Improvement ratings, so you can take proactive steps to avoid them.You will also be given guidance on the inspection and assessment process, including how ratings are determined, and leave with a set of practical tips you can apply immediately.The session is aimed at the practice management, and any members of the team.CDs Event Overview (14:00 - 15:45)How we handle Controlled Drugs (CDs) in the dispensary should be consistent and meet all regulatory requirements and standards. Keeping staff in the practice up-to-date with their understanding is key to getting it right.This session will examine dispensary processes related to CDs and help attendees to reflect on their own practices and behaviours to look for improvement. It will explain the legal requirements and regulations and how we should be meeting these on a day-to-day basis. It will also give guidance on how to best handle those near misses and significant events through effective use of SOPs. Finally it will discuss how we can best prepare for CQC inspection in the dispensary.&nbsp;This session is best suited for anyone involved in the dispensing of medicines in a dispensing practice and GPs who want to know more about meeting requirements for dispensing CDs and meeting CQC inspection requirements.SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>TBC</li></ul>

Milton Keynes - Wed 20th Jan 2027 - Embedding CQC regulation into everyday practice (AM) / Practical Guidance on Controlled Drugs (PM)

Presented by: Caroline PondEvent overviewA practical study day for Dispensing GP PracticesThe Dispensary Services Quality Scheme (DSQS) is much more than an annual declaration or payment opportunity. Used well, it provides a practical framework for improving patient safety, strengthening governance and helping your dispensary run more efficiently throughout the year.This interactive study day has been designed specifically for dispensing practices and focuses on the practical application of DSQS in everyday practice. Rather than simply reviewing the requirements of the scheme, we will explore how to use DSQS to identify risk, improve systems, develop staff competence and create a culture of continuous quality improvement.Delivered by Caroline Pond, the day draws on many years' experience of working with dispensing practices and is packed with practical examples, discussion and take-home resources.During the day we will explore:<ul><li>The purpose and principles of DSQS</li><li>Building an effective governance framework</li><li>Developing staff competence and maintaining training records</li><li>Writing, reviewing and managing dispensary SOPs</li><li>Learning from dispensing errors and near misses</li><li>Identifying and managing dispensary risks</li><li>Making DRUMs more meaningful for patients and the practice</li><li>Planning and completing a practical clinical dispensing audit</li><li>Collecting and organising evidence throughout the year</li><li>Simple tools to make DSQS easier to manage</li><li>Developing an action plan for your own practice</li></ul>Who should attend?This course is suitable for:<ul><li>Dispensing Practice Managers</li><li>Dispensing Leads</li><li>Dispensers &nbsp;</li><li>GP Partners with responsibility for dispensing</li><li>Practice staff involved in DSQS, governance or quality improvement</li></ul>What will you take away?Delegates will leave with practical ideas and resources that can be implemented immediately, helping to embed DSQS into everyday practice rather than treating it as a once-a-year exercise.Whether you are new to DSQS or looking to refresh your approach, this study day will help you make the scheme work for your practice—and, most importantly, for your patients.&nbsp;Timings10:30 - Arrival refreshments11:00 - Training starts12:30 - Lunch and exhibition13:30 - Training continues15:00 - Close and depart&nbsp;SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>TBC</li></ul>

Hull - DSQS Uncoded - Using the Dispensary Services Quality Scheme to Build a Safer, Stronger Dispensary

Presented by: Caroline PondEvent overview:We all have our accountants who prepare our annual accounts but that doesn’t mean we should be doing some basic sums on an on-going basis, in order to keep the dispensary finances on track.But if we don’t know how we generate income and we don’t prepare some sort of cash flow statement as we go along how can we say we are managing the dispensary business?In this session we will focus on understanding how dispensary income is generated and more importantly identifying where the main losses occur.You will be given guidance on how to undertake meaningful internal audit in order to collect the data you really require to create useful monthly management accounts.The session is aimed at the &nbsp;practice management and partnership team.Timings12:00 - Delegates arrival - lunch and exhibition&nbsp;13:00 - Training starts14:30 - Refreshment break16:30 - Event closeSponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>TBC</li></ul>

Southampton - Managing your practice & increasing profits

Presented by: Tracy GreenEvent OverviewAre you confident your practice is CQC-ready? In this session, we will focus on helping you understand the Care Quality Commission, its role, and what it means for your practice. We will explore what has and hasn’t changed under the Assessment Framework, and more importantly, how you can ensure you are prepared every day – not just at inspection time.But if we don’t know what the CQC are looking for, and we don’t understand the quality statements and evidence categories that underpin the framework, how can we say we are managing compliance confidently?In this session we will focus on understanding the Regulations and the Framework, identifying what it takes to achieve a Good rating, and learning the common themes that lead to Inadequate or Requires Improvement ratings, so you can take proactive steps to avoid them.You will also be given guidance on the inspection and assessment process, including how ratings are determined, and leave with a set of practical tips you can apply immediately.The session is aimed at the practice management, and any members of the team.Timings10:00 – Arrival refreshments and registration10:30 – CQC training starts12:30 – Lunch &amp; Exhibition13:15 – CQC training resumes14:15 – Refreshment break&nbsp;15:30 – Close and depart&nbsp;SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>TBC</li></ul>