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Presented by: Caroline Pond12:00 - Delegates arrival12:15 - Lunch is served13:00 - Meeting starts14:30 - Refreshment break16:00 - Event closeEvent overview:What to prescribe, what to dispense, when to endorse, how to handle concessions? These are all questions that seem to cause confusion and that confusion can potentially be dragging down dispensary profit margins. Understanding the rules around reimbursement are key to having the&nbsp;necessary knowledge to make informed decisions about altering or endorsing prescriptions to avoid loss.&nbsp;The Drug Tariff or the dm+d browser should resources that we are super-confident in using and once you understand reimbursement rules they really not as scary as you might think!&nbsp;This training will teach you how to correctly use the Drug Tariff and the dm+d and how to analyse and handle concessions. This session is best suited for Dispensary Managers, Practice Managers, Dispensers &amp; GPs.SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>TBC</li></ul>

Stratford upon Avon - Endorsing and Branding

Subject: Endorsing and Branding; Understanding how prescriptions are reimbursed and how your handling of prescriptions affects Dispensary Profits.Presented by: Caroline PondWhat to prescribe, what to dispense, when to endorse, how to handle concessions? These are all questions that seem to cause confusion and that confusion can potentially be dragging down dispensary profit margins. Understanding the rules around reimbursement are key to having the&nbsp;necessary knowledge to make informed decisions about altering or endorsing prescriptions to avoid loss.&nbsp;The Drug Tariff or the dm+d browser should resources that we are super-confident in using and once you understand reimbursement rules they really not as scary as you might think!&nbsp;This training will teach you how to correctly use the Drug Tariff and the dm+d and how to analyse and handle concessions. This session is best suited for Dispensary Managers, Practice Managers, Dispensers &amp; GPs.SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>TBC</li></ul>

Norwich - Endorsing & Branding

Presented by: Caroline PondEvent overview:We all have our accountants who prepare our annual accounts but that doesn’t mean we should be doing some basic sums on an on-going basis, in order to keep the dispensary finances on track.But if we don’t know how we generate income and we don’t prepare some sort of cash flow statement as we go along how can we say we are managing the dispensary business?In this session we will focus on understanding how dispensary income is generated and more importantly identifying where the main losses occur.You will be given guidance on how to undertake meaningful internal audit in order to collect the data you really require to create useful monthly management accounts.The session is aimed at the &nbsp;practice management and partnership team.&nbsp;09:00 - Delegates arrival - lunch and exhibition&nbsp;09:30 - Training starts11:00 - Refreshment break12:30 - Lunch &amp; event close13:00 - DepartSponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:TBC

Stamford - Managing your practice & increasing profits

Presented by Caroline PondEvent OverviewThis is an informative and interactive training session which looks to examine dispensary processes &amp; behaviours and provide guidance on legal requirements and best practice. It will highlight how to best handle near misses and significant events in a meaningful manner.In particular we will consider ways of working which can reduce workload and improve efficiency. We will look at specific dispensing activities such as handling controlled drugs and providing compliance aids to patients and discuss how you might prepare for a CQC inspection in the dispensary.Finally, we will look at DSQS and in particular DRUM reviews.This session is best suited for anyone involved in the dispensing of medicines in a dispensing practice and GPs who want to know more about quality assurance and patient safety.Agenda12:00 - Arrival Lunch &amp; Refreshments13:00 - Training Starts14:30 - Refreshment Break16:00 - Training concludesSponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>TBC</li></ul>

Hull - Dispensary Processes; How to work safer and smarter in your Dispensary

Presented by Mark Gibbon &amp; Caroline Pond.Event OverviewWe all should understand that prescriptions are our dollar but do we all micro-manage how they are handled and do we understand that if mis-managed those valuable FP10s become worthless?In this session you will hear it from the horses’ mouth, with a senior member of Prescription Services explaining just what happens to your FP34 claim when it is received by prescription services and how you can become the perfect contractor (in their eyes!)On the back of this informative session, Caroline will translate all this valuable information into the actions we need to take when we are back in practice, focussing on reducing unrequired tasks and checking your drug statements against your FP34 submissions in order to identify and examine any discrepancies.Agenda12:00 - Arrival Lunch &amp; Refreshments13:00 - Training Starts14:30 - Refreshment Break16:30 - Training concludesSponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>TBC</li></ul>

Wetherby - Understanding NHS Prescription Services & correct handling of your prescriptions

Presented by Jim Mandeville (AM only) and Caroline PondEvent overview - AMThis course is designed to allow those involved in practice financial management along with those in dispensary management to dig deeper into the subject of Value Added Tax and how it impacts practice finances.It will include an informative session on how to review the practice VAT accounting requirements and the strategies for maximising VAT recovery, as well as spending time looking at the more practical considerations to understanding and handling PAs (personally administered items), understanding drug statements &nbsp;and creating simple dispensary management accounts to &nbsp;manage profitability.This session is suited to a broad spectrum of Practice team members including those with an interest in finances as well as dispensary managers and partners.09:00 - Arrival and breakfast items09:30 - Training starts11:00 - Refreshment Break12:30 - Event Close with lunchEvent Overview (PM)What to prescribe, what to dispense, when to endorse, how to handle concessions? These are all questions that seem to cause confusion and that confusion can potentially be dragging down dispensary profit margins. Understanding the rules around reimbursement are key to having the&nbsp;necessary knowledge to make informed decisions about altering or endorsing prescriptions to avoid loss.&nbsp;The Drug Tariff or the dm+d browser should resources that we are super-confident in using and once you understand reimbursement rules they really not as scary as you might think!&nbsp;This training will teach you how to correctly use the Drug Tariff and the dm+d and how to analyse and handle concessions. This session is best suited for Dispensary Managers, Practice Managers, Dispensers &amp; GPs.12:30 - Arrival Registration and Lunch13:30 - Training Starts15:00 - Refreshment break16:30 - Event CloseSponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:

Winchester (Tue 20th Jan 2026) - Understanding PAs & VAT (AM) / Endorsing & Branding (PM)

Presented by: Caroline PondEvent overview:We all have our accountants who prepare our annual accounts but that doesn’t mean we should be doing some basic sums on an on-going basis, in order to keep the dispensary finances on track.But if we don’t know how we generate income and we don’t prepare some sort of cash flow statement as we go along how can we say we are managing the dispensary business?In this session we will focus on understanding how dispensary income is generated and more importantly identifying where the main losses occur.You will be given guidance on how to undertake meaningful internal audit in order to collect the data you really require to create useful monthly management accounts.The session is aimed at the &nbsp;practice management and partnership team.&nbsp;12:00 - Delegates arrival - lunch and exhibition&nbsp;13:00 - Training starts14:30 - Refreshment break16:30 - Event closeSponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:TBC

Bath - Managing your practice & increasing profits

Nantwich - Dispensary Processes – How to work smarter and safer in your dispensary

Presented by Caroline Pond&nbsp;What to prescribe, what to dispense, when to endorse, how to handle concessions? These are all questions that seem to cause confusion and that confusion can potentially be dragging down dispensary profit margins. Understanding the rules around reimbursement are key to having the&nbsp;necessary knowledge to make informed decisions about altering or endorsing prescriptions to avoid loss.&nbsp;The Drug Tariff or the dm+d browser should resources that we are super-confident in using and once you understand reimbursement rules they really not as scary as you might think!&nbsp;This training will teach you how to correctly use the Drug Tariff and the dm+d and how to analyse and handle concessions. This session is best suited for Dispensary Managers, Practice Managers, Dispensers &amp; GPs.SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:

Tunbridge Wells - Endorsing & Branding

Presented by Caroline PondWhat to prescribe, what to dispense, when to endorse, how to handle concessions? These are all questions that seem to cause confusion and that confusion can potentially be dragging down dispensary profit margins. Understanding the rules around reimbursement are key to having the&nbsp;necessary knowledge to make informed decisions about altering or endorsing prescriptions to avoid loss.&nbsp;The Drug Tariff or the dm+d browser should resources that we are super-confident in using and once you understand reimbursement rules they really not as scary as you might think!&nbsp;This training will teach you how to correctly use the Drug Tariff and the dm+d and how to analyse and handle concessions. This session is best suited for Dispensary Managers, Practice Managers, Dispensers &amp; GPs.SponsorsThere will be some manufacturer partners in attendance who have sponsored the day’s event. They will have a small stand at the event and we could encourage you to take the time to visit them at their stands. They have had no input in the educational content. The sponsors in attendance are:<ul><li>TBC</li></ul>