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Returning to Hinxton Hall for the second year running, the first of two PSUK Conferences this year will be taking place on Thursday 20th June.&nbsp;We are delighted to be returning to Hinxton Hall after a successful event there in 2023.&nbsp;What can you expect from the event?Whilst we are still building the agenda for our event, you can expect lots of informative and educational talks from the likes of: Caroline Pond, NHS Partnership Director at CHASE, Stuart Lucas, Group Commercial Director at PHOENIX UK &amp; Marie Ennis O'Connor, Digital &amp; Social Media expert... plus many more to be announced!&nbsp;You can also meet and mingle with a number of manufacturer partners who will all have the best top tips on deals and discounts.&nbsp;<div class="responsive-table"><table><caption>&nbsp;</caption><tbody><tr><td>08:45</td><td>&nbsp; &nbsp; Delegates arrival with refreshments &amp; Exhibition</td></tr><tr><td>09:45</td><td>&nbsp; &nbsp; Welcome from Simon Coles, Head of PSUK</td></tr><tr><td>09:55</td><td>&nbsp; &nbsp; Operations update &amp; Commercial Opportunities – Stuart Lucas, Commercial Director PHOENIX UK</td></tr><tr><td>10:20</td><td>&nbsp; &nbsp; Sponsored Talk by Gedeon Richter</td></tr><tr><td>10:35</td><td>&nbsp; &nbsp; Refreshment break &amp; exhibition</td></tr><tr><td>11:20</td><td>&nbsp; &nbsp; Breakout workshops – 3x to choose from (only select 1)</td></tr><tr><td>&nbsp;</td><td>&nbsp; &nbsp; Understanding Personally Administered Items (PAs) – Caroline Pond</td></tr><tr><td>&nbsp;</td><td>&nbsp; &nbsp; Using Social Media in Practice – Marie Ennis O’Connor</td></tr><tr><td>&nbsp;</td><td>&nbsp; &nbsp; Top Tips To Becoming A Better Manager – Martyn Potter</td></tr><tr><td>12:50</td><td>&nbsp; &nbsp; Lunch &amp; Exhibition&nbsp;</td></tr><tr><td>13:50</td><td>&nbsp; &nbsp; An overview of NHS Prescription services - Mark Gibbon, SCS Team Technical Lead</td></tr><tr><td>14:50</td><td>&nbsp; &nbsp; 10 steps to profitability – Caroline Pond, NHS Director at CHASE</td></tr><tr><td>15:35</td><td>&nbsp; &nbsp; Summary, Questions &amp; Close – Simon Coles</td></tr><tr><td>15:45</td><td>&nbsp; &nbsp; Depart</td></tr></tbody></table></div>Lunch and refreshments will be provided throughout the day.&nbsp;

PSUK live Conference + Exhibition 2024 South

We are pleased to confirm the following PSUK study day:Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Practical Guidance on Controlled Drugs and Handling Monitored Dosage SystemsSpeaker:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Caroline PondCPD:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3 hoursLunch:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; From 12:00&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Start:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 13:00Break&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 14:30Close:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 16:00Practical Guidance on Controlled Drugs by Caroline PondThis is an informative and interactive training session which looks to examine dispensary practices &amp; behaviours and&nbsp;to offer advice on how best to improve the accuracy in the dispensing process. It will highlight how to best handle those near misses and significant events through effective use of SOPs. The session will also cover the dispensing of Monitored Dosage Systems in Dispensing Practice, as well as offer advice on handling Controlled Drugs.&nbsp;This session is best suited for anyone involved in the dispensing of medicines in a dispensing practice and GPs who want to know more about initiating and safely dispensing MDS/CDs.

Tunbridge Wells - Practical Guidance on Controlled Drugs

Hosted jointly by Caroline Pond &amp; Jim MandevilleThis course is designed to allow those involved in practice financial management along with those in dispensary management to dig deeper into the subject of Value Added Tax and how it impacts practice finances.It will include an informative session on how to review the practice VAT accounting requirements and the strategies for maximising VAT recovery, as well as spending time looking at the more practical considerations to understanding and handling PAs (personally administered items), understanding drug statements &nbsp;and creating simple dispensary management accounts to &nbsp;manage profitability.This session is suited to a broad spectrum of Practice team members including those with an interest in finances as well as dispensary managers and partners.12:00 - Arrival and lunch13:00 - Training starts14:30 - Refreshment Break16:30 - Event Close&nbsp;

Lincoln - Understanding PAs and VAT in dispensing practice (Caroline Pond & Jim Mandeville)

We are pleased to confirm the following PSUK study day:Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Management training – An Introduction to Management (AM) and Practical Guidance on Controlled Drugs (PM)Speaker:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Martyn Potter (AM) and Caroline Pond (PM)CPD:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6 hours (or 3 hours per session)&nbsp;Day’s agendaArrival Breakfast Rolls:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 08:30MP Starts: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 09:00Refreshment break:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10:30MP recommences:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; 11:00MP Close / Lunch:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;12:30Group 2 arrival/lunch:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; 12:30CP starts:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 13:30Refreshment break:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; 15:00CP continues:&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 15:20Event close:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 16:30An Introduction to Management by Martyn PotterThe move into management is a big step for most people. Many people are promoted to a management role because they are good at their existing job or have a number of years’ experience working in the role, however, this does not automatically mean they will be a good manager. People are often expected to step up to a management position with little or no management training or coaching and are expected to ‘hit the ground running’ with no handover or transition period. Some managers are asked to take responsibility for a new team, however, many are asked to manage their existing colleagues; which can bring its own challenges. Often new managers have to learn from their mistakes and rely on their natural instincts; and many carry out their new role with amazing competence. A high proportion of new managers do, however, suffer anxiety and disillusionment in the first few months in their new role, due to lack of formal management training and support, and consider leaving the organisation.This half-day introduction to management training course looks at the essential skills required to lead and manage a team. We cover topics such as management styles, emotional intelligence, motivation, influencing skills, transitioning from team member to manager, values, delegation, basic employment rights, performance management, giving feedback, time management, effective meetings, handling challenging conversations and leadership skills.People who will benefit from this course are newly appointed line managers, team leaders or junior managers or those in existing management positions looking to build their confidence.Practical Guidance on Controlled Drugs by Caroline PondThis is an informative and interactive training session which looks to examine dispensary practices &amp; behaviours and&nbsp;to offer advice on how best to improve the accuracy in the dispensing process. It will highlight how to best handle those near misses and significant events through effective use of SOPs. The session will also cover the dispensing of Monitored Dosage Systems in Dispensing Practice, as well as offer advice on handling Controlled Drugs.&nbsp;This session is best suited for anyone involved in the dispensing of medicines in a dispensing practice and GPs who want to know more about initiating and safely dispensing MDS/CDs.

Norwich - Practical Guidance on Controlled Drugs (PM)

Norwich - An Introduction to Management (AM)

We are pleased to confirm the following PSUK study day:&nbsp;Subject:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Clinical &amp; Commercial Considerations for DDsSpeaker:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Caroline PondCPD:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 3 hoursLunch:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; From 12:00&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Start:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 13:00Break&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;14:30Close:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 16:00Sponsors:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; TBA&nbsp;Event overviewRegularly reviewing our prescribing in certain clinical areas not only improves patient outcomes but also improves the efficiency of our dispensaries and as we all know, efficiency is key to profitability.Aimed at the practice clinical team and key dispensary staff, this session will examine the process of self-auditing your prescribing in various therapeutic areas and then look at the process of developing practice protocols which will help to guide your practice prescribing towards profitable choices.Delegates will leave equipped to examine prescribing in their own practices in-line with national or local guidelines, and with the knowledge on how to analyse medication choices that make commercial sense.

Stratford upon Avon - Clinical & Commercial Considerations for DDs

We are pleased to confirm the following PSUK study day:&nbsp;Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding the Drug Tariff &amp; EndorsingSpeaker:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Caroline PondCPD:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3 hoursLunch:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; From 12:00&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Start:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 13:00Break&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 14:30Close:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 16:00Sponsors:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; TBAEvent overviewWhen we send our prescriptions on to the NHS Business Services Authority (BSA), it is essential that the prescription contains the information required for accurate payment. However, understanding how these prescriptions are processed is really important if we are not to waste valuable time providing information which is unnecessary. During this study day, we will be covering prescription payments and how to use the resources available to us to identify when and where a prescription might need endorsement.We will also cover how efficient work in this area will improve profitability in the dispensary. You will have the opportunity to talk through real-life examples and case studies.This course is best targeted towards dispensary management and staff, as well as practice managers and GPs.

Matlock - Understanding the Drug Tariff & Endorsing

Reading - Clinical & Commercial Considerations (profitability)

An Introduction to Management by Martyn PotterThe move into management is a big step for most people. Many people are promoted to a management role because they are good at their existing job or have a number of years’ experience working in the role, however, this does not automatically mean they will be a good manager. People are often expected to step up to a management position with little or no management training or coaching and are expected to ‘hit the ground running’ with no handover or transition period. Some managers are asked to take responsibility for a new team, however, many are asked to manage their existing colleagues; which can bring its own challenges. Often new managers have to learn from their mistakes and rely on their natural instincts; and many carry out their new role with amazing competence. A high proportion of new managers do, however, suffer anxiety and disillusionment in the first few months in their new role, due to lack of formal management training and support, and consider leaving the organisation.This half-day introduction to management training course looks at the essential skills required to lead and manage a team. We cover topics such as management styles, emotional intelligence, motivation, influencing skills, transitioning from team member to manager, values, delegation, basic employment rights, performance management, giving feedback, time management, effective meetings, handling challenging conversations and leadership skills.People who will benefit from this course are newly appointed line managers, team leaders or junior managers or those in existing management positions looking to build their confidence.